About Us

Parentline was established in 1978 as a telephone service where parents and caregivers could ring in for advice on parenting and child rearing. In those days, Parentline was staffed by five volunteers.

Over the years, the agency has evolved so that today Parentline offers individual and group counselling, therapy and social work services to children aged between 0 – 13 years who have been traumatised by abuse and domestic violence. Parenting programmes are also available for the parents of children being seen at Parentline as are opportunities for family therapy to strengthen the family unit.

The organisation is governed by a Board of eight Trustees that sets the vision and strategic direction for the organisation. The Senior Management Team comprising of the Cheif Executive Officer & Service Delivery Manager ensure services and operations are aligned to the Board’s strategic direction.

Work with clients is undertaken by trained and qualified Caseworkers who are either counsellors or social workers.