Parentline Mission Statement

“Keeping children safe from abuse and family violence.”

Who We Are

Parentline is governed by a Board of eight Trustees that sets the vision and strategic direction for the organisation. The Senior Management team comprising of the Chief Executive & Service Delivery Manager ensure services and operations are aligned to the Boards strategic direction.

Work with clients is undertaken by trained and qualified Caseworkers who are either counsellors or social workers, we also have an Art Therapist.  Caseworkers are supported by Team Leaders who report directly to the Service Delivery Manager.

What We Do

Parentline offers individual and group counselling, therapy and social work services to children aged between 0 – 13 years who have been traumatised by abuse and or domestic violence.

Parenting programmes are also available for the parents of children being seen at Parentline as are opportunities for family therapy to strengthen the family unit.

Parentline services are free of charge. Parentline has government funding that does not fully fund its services. Parentline fundraises the balance of funds needed.

Click here to find out more about our services

Where We Do It

Although our services are primarily based in Hamilton City, the agency regularly receives referrals from outlying areas.

48 Palmerston St
Hamilton 3204
New Zealand

Fax: +64 7 839 4515
Phone: +64 7 839 4536
Email: parentline@parentline.org.nz

Click here to check out our facility for hire

Animal Assisted Therapy

Animal Assisted Therapy is an experiential form of therapy in which horses are used as tools for emotional growth and learning through collaborative effort between a practitioner and a horse professional.

Animal Assisted Therapy is used to work on assertiveness, creative thinking, problem-solving skills, learning about self and others, processing feelings, behaviours and patterns; enhancing the process of growth and healing; developing and learning on multiple levels and strengthening verbal and nonverbal communication.

When children see how horses react to them, they can apply what they learn to their own lives.

Equine Assisted Therapy is offered to Parentline children in partnership with the Waikato RDA, Riding for the Disabled.

Hi my name is Joel Flexman and I’m 13 years old. I currently go to St Andrews Middle School and I have been coming to the Waikato Equestrian Centre (W.E.C.).

I’ve been coming here to learn horse riding. So far I have been having fun and my goal is to become the best I can be. I have learned how to stay on a horse, hold the reins properly, ride by myself, trot, canter, and also do the farm rides by myself. Dena, one of the instructors has taught me a lot about horse riding and I hope she can teach me more. My favourite horses are Hogan, Sally and Hannah. I would want to thank Anna Wood from Parentline for taking us to W.E.C. and Parentline for subsidising me to go.

By Joel

Learn more about our types of therapy here

Parentline is proudly supported by…

92 More FM WaikatoWaikato District Health BoardWaikato TimesMinistry of Social Developmentchild, youth and familyWinger Suzuki

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